By accessing the services provided by Heal Through Touch, you agree to the following terms and conditions designed to ensure a safe and professional environment for your wellness journey.
1. Professional Services
- Heal Through Touch provides specialised therapeutic massage and sports physiotherapy aimed at restoring balance and movement.
- Our sessions are designed to empower your journey to wellness through expert touch and education.
- We specialise in rehabilitation for injured patients and pre-habilitation to improve surgical outcomes.
2. Patient Responsibility
- Patients are encouraged to provide accurate health histories to ensure safe and personalised care.
- You agree to follow the guidance of our dedicated team to achieve the best recovery results.
- For athletes, we provide targeted therapy, but individual results may vary based on the nature of the injury and physical condition.
3. Cancellations and Rescheduling
- We value the time of our therapists and patients in this dedicated care environment.
- Please provide at least 24 hours’ notice for any cancellations or changes to your scheduled session.
- Late arrivals may cause a shortened session time to maintain our schedule for other patients.
4. Health and Safety
- Our mission is to guide you toward health naturally. However, therapy is no substitute for emergency care.
- If you experience unusual pain during a session, you must inform your therapist immediately.
- Research confirms that starting therapy before surgery (pre-habilitation) is extremely important for successful outcomes.
5. Limitation of Liability
- While we strive for real improvement in movement, Heal Through Touch is not liable for outcomes resulting from undisclosed medical conditions.
- Our team provides treatment plans based on expert techniques, but therapy is a collaborative process requiring patient participation.